Those who do not like to read

I have had a couple of amusing emails lately from those who do not like to read. To each his own. I am a retired teacher, a lifelong avid reader, but aware that there are many who do not fit this profile. I am pleased to leave them in their blissful state, but I wish they would not feel the need to write and tell me all about it.
When I was active in real estate I would sign nothing until I had read every word in the contract, because I knew I would be held to the terms of that contract. I wanted to know every word, every jot and tittle, because I did not want to embarrass myself at a later date by having to admit that I had signed something while ignorant of its content.
Some people complain about having to read a paragraph. If this is beyond your skills, the good news is that eBay is full of descriptions in other forms. My writing is geared to those for whom reading is a pleasure, not a chore. One of the joys of self-employment on eBay is being able to do what feels right for me, and the freedom to say no to those who want me to do things their way instead. Happily, there are more than enough buyers who like what I do and the way I do it, allowing me to make a comfortable living.
eBay policy states that the auction description is a legal document, binding both the seller and the buyer to its terms. I take my time when writing my auctions, and I include everything that the prospective buyer needs to know BEFORE making a purchase. I also include information of an educational nature in my descriptions. I love researching and writing about old things. After all, what is the point of it all if one does not enjoy one's work to the hilt?
The best part of what I do is hearing from those many buyers who are happy with their purchases, especially those who are thrilled to have learned something from my auctions. As a former teacher, that is the best reward anyone can give me for my efforts.
Those who read everything in the description are not only in danger of learning something new; they also know the exact condition, size, shipping cost, and other necessary details. I try to be thorough enough that no additonal questions are needed, although I am happy to add any info not included in the description.
Someone sent a message demanding that I restate certain information in a way that is not "wordy". My response was that the wordy parts are all things you need to know before buying. Obviously, my caveat to read the entire auction description before bidding was lost on this individual. Another wanted me to read the description for him, piecemeal, in a series of emails. My response was the final teacher word: NO. His response made my fingers itch to type, "Do you want cheese with that whine?"
Now the part of me that is not naive also wonders why anyone intelligent enough to be interested in what I sell would want to be ignorant of the basic facts of the transaction. The answer is not pretty, but it seems pretty obvious to me. The potential buyer wants a problem transaction. There is a need for a target for some anger and frustration. I know that sounds crazy. However, I have had people buy something without reading the text, then complain about the monogram, or scratch, or heel dot that is clearly described, and demand a refund because they didn't read about it! OK. Here it is: it is my job to describe everything in meticulous detail, and it is the buyer's job to read it all! If the buyer chooses not to do so, and I have done my job, then the buyer must accept the consequences of his/her choice. End of discussion.
I have gotten to where I can smell a problem transaction a mile away. If I sense one coming, I try to encourage the potential buyer to go elsewhere to buy. Neither of us needs the aggravation of a transaction that does not close quickly, pleasantly, and smoothly.
This is a good opportunity to thank the thousands of buyers who do just that. They provide a smooth, pleasant transaction every time. I love ya all!!!
If you do not agree with this, or you do not like to read, do not bid on my auctions or buy from my store. Better yet, if my wordiness annoys you, don't even look at my sale listings. That way we will both be deliriously happy. :)